Your privacy matters to us, and we've kept this simple on purpose — no dense legal maze, just a clear picture of what we collect and why.
Strictly to run the app: keeping your account signed in, saving your trips across devices, and unlocking anything you've purchased. Your trip start date is used only to send your morning reminders (around 7:30 am Sri Lanka time). We don't use your data for advertising, and we never sell it to anyone.
Hotel names are only what you type in yourself. Ceylon Loop does not sell, book or promote hotels.
Only the services that make Ceylon Loop work: our secure database provider (Supabase), PayPal, Google Play and the App Store for payment verification, and Sentry, which helps us catch and fix technical errors (it may receive basic technical details when something breaks, never your payment information). None of them are permitted to use your data for their own purposes. If you turn on notifications, they are delivered through your phone's or browser's own notification service (for example Google or Mozilla).
Only you, unless you share. In a group trip, the people in your group can see the trip, including times, hotel names, reservation codes, notes and expenses, and each other's first names. A view-only share link shows the places and times only, with no hotel, notes or costs, plus the first name of the person who shared it.
When you tap a button that opens Google Maps, such as a place, a day's route or your hotel's name, those place details are sent to Google Maps, which has its own privacy policy. We don't see what you do there. When you add a trip to your calendar, the calendar file is created on your phone and handed to your calendar app. It is not uploaded to us.
Your trips and the planners you own are saved on your phone so they open with no signal. These copies are removed when you log out or delete your account.
Things you write inside our tools, such as journal entries, budget items, packing ticks and saved phrases, are stored only on your own phone. We cannot read them, and they are removed when you log out or delete your account.
You can update your details or delete your account permanently at any time from Settings. Deleting your account removes your saved places, trips, reminders, and purchase history from our systems. Expenses you added or paid in a group trip are removed too, which changes that group's tally. Reviews you have posted stay on the places you reviewed, under the name you posted them with, but are no longer linked to your account. You can delete any of your reviews yourself before deleting your account.
If you join through a friend's invite link, we record which link you used so your friend's reward can be counted. We never show your friend your name or email.
Reach out any time from the Contact Us page inside the app — we're happy to explain anything in plain language.
← Back to Ceylon Loop